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I’d Rather Listen to Your Troubles than your Eulogy - Fitch & Associates
By Jay Fitch, PhD The medic’s eulogy was moving. Patrick was a great guy. A rock-solid clinician. A loving father. A faithful husband. And, as the funeral service progressed, my mind could not be quieted as I kept thinking why? Why did Patrick commit suicide when he had so much to live for? Read the complete...
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“We all have to come to a place where we’re looking at what’s driving crisis among our responders.” As EMS leaders, we have an ethical and moral obligation to take care of our people. Join Jay Fitch as he talks with Jim Marshall, MA, co-founder and director of the 911 Training Institute, about how we...
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What’s Next How EMS Can Survive the Economic Downturn - Fitch & Associates
By Guillermo Fuentes, MBAFitch & Associates What is keeping you up at nights as EMS leaders? With COVID-19, there is the immediate risk to the population you serve, the staff you must take care of, the supplies you require and the money required to make the operations continue. Political leaders at all levels are pledging support,...
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2020 EMS Trend Report - Fitch & Associates
This will be a defining year for EMS, shaped by new care delivery options, legislative mandates and the public spotlight. The 2020 EMS Trend Report, produced in collaboration with EMS1 and the National EMS Management Association, and sponsored by Pulsara, continues a 5-year effort to identify how EMS providers, managers and leaders perceive the challenges...
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4 Steps to Improve EMS Workplace Investigations - Fitch & Associates
By Jason Abel, JD “The pessimist sees difficulty in every opportunity. The optimist sees opportunity in every difficulty.” —Winston Churchill The weight of undertaking an internal investigation is one that most public safety managers would understandably wish to avoid. Fraught with possible legal, human resource and public relations concerns, internal investigations have the potential to...
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Chief Concerns Re-evaluating Policing Models - Fitch & Associates
By Guillermo Fuentes, MBA, and Chief Melanie Bevan, EdD What has become clearer than ever before in today’s rapidly evolving police environment is that traditional policing models are being questioned and challenged.  In many instances, police agencies become quickly reflexive and do so without the requisite research, employee buy-in and systematic approach that would ensure...
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By Guillermo Fuentes, MBA, and Inspector Patrick McCauley This is part two in the series of Police articles. The intent of these articles is to give voice to the current complexities in policing and subsequently to discuss how change is possible. These articles are intended to challenge the traditional model while also limiting change to...
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Lead From the Front Lines Care for our Caregivers - Fitch & Associates
By Jay Fitch, PhDFitch & Associates The COVID-19 pandemic is challenging EMS and other parts of healthcare systems throughout the world. It’s frequently described as a war. From the caregiver’s perspective, we are losing the battle. EMS caregivers are particularly hard hit, often facing intolerable pressures at both work and home. As leaders, our job is to support...
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FBI, DHS, HHS Warn of Credible and Imminent Cyber Threat to Healthcare - Fitch & Associates
By John Yeast & Anthony W. Minge, EdDFitch & Associates The Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the U.S. Department of Health and Human Services (HHS) have credible information of an increased and imminent cybercrime threat to U.S. hospitals and healthcare providers. CISA, FBI, and HHS have released AA20-302A...
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Ensure Safety and Reliable Service with a Cost-Effective Fleet Maintenance Plan - Fitch & Associates
By Les Polk Published by EMS1 Developing a cost-effective fleet maintenance plan for an EMS agency should be a priority for EMS leadership regardless of agency size or complexity. A safe and well-functioning fleet is critical to ensure the safety and wellbeing of clinicians in the field as well as providing reliable and consistent service to the...
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