Regardless of the size of their community, people deserve EMS systems they can count on.
We help communities nationwide build systems that deliver clinical excellence, response time reliability, high customer satisfaction and economic efficiency—simultaneously and consistently.
System Design & Procurement Feature Resource
This report is part of a continuing leadership series developed for Best Practices in Emergency Services. It shows leaders of emergency medical services (EMS) and fire departments how the concept of organizational agility can be applied in their agencies. Organizational agility originated in the context of flexible manufacturing and later emerged as a business model in service industries and healthcare. Researchers from diverse disciplines approach organizational agility from a variety of perspectives. Most agree that when organizations are not agile, they become less effective and “fragile,” or susceptible to factors that can impair their ability to survive.
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Most EMS systems were born of necessity more than half a century ago. Today, many emergency services systems no longer reflect their communities’ needs.
We use a structured approach to system design that explores and resolves public policy issues with local officials early by focusing on system standards and desired outcomes. This provides the framework for stipulating service and reliability levels to be achieved. We then develop the business structure, financing methods and performance safeguards and incentives. Throughout, our processes are designed to ensure that fair competition occurs, including structuring procurement options for public and private agency competition.
The team at Fitch & Associates has:
Our system design and procurement clients have ranged in size from Muscatine, Iowa, with a population of 23,000, to multiple California counties, with more than 1 million residents. No community is too large, too small, or too unique to benefit from the approach we have refined over three decades of experience.
We’ve helped hundreds of communities with this increasingly complex and critical function. Contact Fitch today at 816-431-2600.
Feel free to get in touch by email or phone.
Call : (816) 431-2600
info@fitchassoc.com Platte City, MO